Privacy Policy

All content, designs, images, and text featured on this website are protected under the copyright laws of India. Certain names, titles, visual elements, and marks appearing here belong exclusively to Terranova Infra LLP (‘Terranova') or its affiliates. These may not be used, reproduced, or distributed in any form without written consent. The presence of such marks on this site does not imply any license or permission to use them by others.

Your privacy is deeply important to us. Terranova’s philosophy of ‘creating dreams you can live in’ extends beyond our physical spaces; it also defines how we handle your personal information with care, transparency, and respect.

This Privacy Policy explains what information we collect, how we use it, the limited cases where we may share it, and the steps we take to protect it. While we safeguard your information within systems under our control, we are not responsible for unauthorized disclosures by third-party platforms that operate independently, such as advertisers or websites linked through our pages.

We encourage you to review the privacy practices of any website you visit via links on our platform, as they may differ from ours.

In this policy, 'Terranova,' 'we,' or 'us' refers to Terranova Infra LLP and its subsidiaries or affiliates involved in design, construction, and real estate development. The term 'personal information' refers to identifiable details such as your name, address, email, phone number, and payment details, as well as your property and design preferences shared during consultations or collaborations.

This policy does not apply to Terranova’s business or corporate customers who engage with us under separate contractual terms containing their own confidentiality clauses.

You may provide personal data to Terranova in several ways, including:

• By enquiring about or reserving a farmhouse: When you contact us for a project, we gather information to understand your requirements and provide relevant details.
• By registering on our website or social media channels: When you submit forms or subscribe to updates, we collect details like your name, email, phone number, and preferences.
• By participating in events, design sessions, or marketing programs: We may record information you choose to share when attending workshops, property tours, or surveys.
• By browsing our website: We automatically collect limited technical information like IP addresses and browser details to help improve website performance.

Any personal data voluntarily submitted to us may be used to contact you through email, phone calls, or WhatsApp messages related to your enquiry, even if your number is registered under DND.

When you engage with Terranova to build or buy a farm or house, we require certain details to verify identity, process requests, and deliver services. This typically includes your full name, address, phone number, email ID, payment method, and property preferences.

We use this data to:

• Prepare proposals and pricing based on your needs
• Coordinate with architects, interior designers, and on-site managers
• Facilitate payments and documentation
• Share project progress and milestone updates

Your data may also be shared with third parties involved in delivering your farmhouse project, such as:

• Partner architects, engineers, and contractors.
• Landscape and design consultants
• Payment processors and banks
• Legal and government authorities (for compliance or registration)

All such partners are contractually bound to respect this policy and maintain equivalent levels of confidentiality.

If you wish to stop receiving updates or promotional offers, you may unsubscribe anytime by emailing [email protected] with the subject line 'Unsubscribe.'

When you visit our website, we may use cookies and similar tracking technologies to improve your experience. Cookies help us remember preferences such as preferred layouts, pages visited, and time spent on each section.

We may also collect aggregated analytics data, such as IP address, browser type, and device details, to measure engagement, detect issues, and improve site navigation.

We may use tools like Google Analytics and Meta Pixel to better understand visitor interactions and tailor our communications. These tools rely on cookies or web beacons, but Terranova does not use them to personally identify you or sell your data.

You can disable cookies in your browser settings at any time, though doing so may affect certain site features.

We collect personal information to ensure every client’s experience with Terranova is smooth, personalized, and legally compliant. Specifically, we use your data to:

• Personalize design and services: Understanding your preferences helps us tailor architecture, furnishings, and amenities that reflect your lifestyle.
• Communicate project updates: We share status reports, approvals, and milestone alerts to keep you informed.
• Improve our services: Client feedback and website insights guide us in enhancing our construction quality and client support.
• Meet legal and regulatory requirements: We store and process data as required under Indian laws, including the DPDP Act, 2023, and TG RERA guidelines.

Terranova discloses personal information only when necessary, and always with strict confidentiality. Your data may be shared with:

• Authorized project partners directly involved in design, construction, or interior delivery.
• Financial institutions and auditors to process payments or verify transactions.
• Legal, regulatory, or government bodies if required by Indian law.
• Technology partners providing website, hosting, or CRM support under signed confidentiality agreements.

We will never sell, rent, or trade your data to third parties for independent marketing purposes. Any disclosure will always serve a legitimate purpose tied to your engagement with us.

Terranova uses secure digital systems, access controls, and encryption to safeguard your personal information. Only authorized employees and partners can access client data (strictly on a need-to-know basis).

We store your data only as long as necessary to fulfil its purpose or as required by law. If a security breach ever occurs, we will take timely remedial action and inform affected individuals as required under Indian law.

You have full control over your personal data shared with Terranova. You may:

• Request access to the data we hold about you
• Ask for correction or deletion of outdated information
• Withdraw consent for marketing or promotional communications
• Request clarification about how your information is being used

To exercise any of these rights, write to [email protected] with appropriate identifiers to help us verify your request.

Terranova may update this Privacy Policy periodically to reflect new services, legal updates, or internal practices. The latest version will always be available on this website, with the effective date mentioned at the top. Continued use of our website or services indicates your acceptance of the updated terms.

For privacy-related concerns, requests, or clarifications, please reach out to our Privacy Officer at:

• Terranova Infra LLP
• Hyderabad, Telangana, India
• 📩 [email protected]